Crisis Management Resources For Hotels Master List

Articles & Resources

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• The Hunter Hotelier: Finding New Guests In Difficult Markets - 10/07/2020  |  Podcast  | 
  0 Votes

  Fuel Hotel Marketing Podcast discuss the fundamental change the travel industry must adapt to after recession and global pandemic.

• Fuel COVID-19 Consumer Sentiment Study Volume 10: Have We Reached The New Normal? - 09/30/2020  |  Article  | 
  0 Votes

  This is the tenth release of Fuel's COVID-19 Consumer Sentiment Study series. New insights as the coronavirus impacts the state of travel.

• Great News! People Are Traveling - 09/23/2020  |  Podcast  | 
  0 Votes

  More than half of travelers are reporting that they have traveled since COVID-19 began, Fuel Hotel Marketing Podcast discuss the latest data

• The Hunter Hotelier: Driving Their Own Demand & Succeeding in Today's Market - 09/18/2020  |  Article  | 
  0 Votes

  An aggressive strategy in wooing travelers during the COVID-19 downturn.

• The 3 Unsaid Things That Are Costing Your Hotel Money - 09/18/2020  |  Podcast  | 
  0 Votes

  Fuel Hotel Marketing Podcast discuss the 3 most important take-aways based on the data from volume 9 of their COVID-19 Consumer Sentiment Study.

• Fuel COVID-19 Consumer Sentiment Study Volume 9: More People Are Traveling Than You Think - 09/10/2020  |  Article  | 
  0 Votes

  This is the ninth release of Fuel's COVID-19 Consumer Sentiment Study series. New insights as the coronavirus impacts the state of travel.

• Consumer Confidence Is Rebounding But Safety Is Still The Primary Concern - 08/21/2020  |  Podcast  | 
  0 Votes

  Fuel Hotel Marketing Podcast discuss the data from volume 8 of their COVID-19 Consumer Sentiment Study.

• The #1 Reason Preventing People From Staying At Your Hotel Right Now - 08/14/2020  |  Article  | 
  0 Votes

  Breakdown of what is preventing guests to book based on Consumer Senitiment Study and what to do to fix it.

• The Top 3 Things People Want to Hear From Hotels Right Now - 08/10/2020  |  Article  | 
  0 Votes

  Based on Fuel's comprehensive COVID-19 Consumer Sentiment Study, we've compiled the top 3 things potential guests want to hear so they feel safe when booking.

• Fuel COVID-19 Consumer Sentiment Study Volume 8: Safety Still Top Concern - 08/07/2020  |  Article  | 
  0 Votes

  This is the eigth release of Fuel's COVID-19 Consumer Sentiment Study series. New insights as the coronavirus impacts the state of travel.

• The #1 Most Important Factor In Travel in 2020 - 07/27/2020  |  Article  | 
  0 Votes

  Recommendations made about marketing and policy flexibility based on Fuel COVID-19 Consumer Sentiment Study.

• The Top 7 Most Tweetable Pieces of Hotel Marketing Advice You Need Right Now - 07/27/2020  |  Podcast  | 
  0 Votes

  Tim Peter joins Fuel Hotel Marketing Podcast to break down his words of wisdom and unpack the meaning during the currently COVID-19 crisis.

• Why Consumer Sentiment is Heading in the Wrong Direction - 07/20/2020  |  Podcast  | 
  0 Votes

  The Fuel Hotel Marketing Podcast discuses volume 7 of the consumer sentiment study and how the increase in COVID cases are effecting the travel and hotel industry.

• Fuel COVID-19 Consumer Sentiment Study Volume 7: The Tides Have Turned Again - 07/16/2020  |  Article  | 
  0 Votes

  This is the seventh release of Fuel's COVID-19 Consumer Sentiment Study series. New insights as the coronavirus impacts the state of travel.

• How Hotels Can Benefit From The Secret COVID Strategies of Fortune 500 CEOs - 07/12/2020  |  Podcast  | 
  0 Votes

  The Fuel Hotel Marketing Podcast discusses the latest issue of Fortune Magazine when CEOS of the 2020 Fortune 500 list were asked how the will change due to the current pandemic.

• ReviewPro, StayNTouch, and Fuel's Hotelier Sentiment Study Offers Amazing Recovery Insights - 06/27/2020  |  Podcast  | 
  0 Votes

  Fuel recently performed a study with ReviewPro and StayNTouch, during which we surveyed 500 hoteliers to gain insight into how they were navigating the global crisis.

• Fuel COVID-19 Consumer Sentiment Study Volume 6: Fear is Declining - 06/25/2020  |  Article  | 
  0 Votes

  This is the sixth release of Fuel's COVID-19 Consumer Sentiment Study series. Fear is starting to decline.

• Timeline For Targeting Specific Markets During Recovery - 06/15/2020  |  Article  | 
  0 Votes

  We’ve reviewed collective data from our consumer sentiment studies, as well as online reservation data to provide a general timeline on when hotels should get back in the game and what markets they should be targeting.

• What Travelers Have To Say About Hotel Recovery - 06/15/2020  |  Podcast  | 
  0 Votes

  This episode of the Fuel Hotel Marketing Podcast takes a deep dive into the latest findings from our COVID-19 Consumer Sentiment Study Volume 5.

• StayNTouch, Fuel, and ReviewPro Partner to Release Comprehensive COVID-19 Hotelier Sentiment Study - 06/11/2020  |  Article  | 
  0 Votes

  StayNTouch, Fuel, and ReviewPro have partnered to release the COVID-19 Hotelier Sentiment Study. The study surveyed almost 500 hoteliers to discover how COVID-19 has impacted their business

• The Road to Recovery: A Guide For Hoteliers - 06/09/2020  |  Download  | 
  2 Votes

  Koddi created a comprehensive guide (20+) pages of recovery guidance for hoteliers including: assessing recovery signs, redefining goals, reactivation strategies, and more.

• Fuel COVID-19 Consumer Sentiment Study Volume 5: Guests' Safety Will Dictate New Tech Needs - 06/04/2020  |  Article  | 
  0 Votes

  This is the fifth release of Fuel's COVID-19 Consumer Sentiment Study series. The U.S. continues its recovery!

• Why Your COVID-19 Recovery Depends On Your Hotel CRM - 06/04/2020  |  Podcast  | 
  0 Votes

  Fuel Hotel Marketing Podcast gives you insight on what your CRM needs to do in order to drive maximum direct bookings in your recovery period.

• Your CRM System Will Determine How (and if) Your Hotel Recovers From COVID-19 - 05/29/2020  |  Article  | 
  0 Votes

  Here we look at two parts to the CRM solution. Part 1 will be choosing your CRM system and ensuring you have the capabilities for success. Part 2 will focus on putting those capabilities to use in their fullest to drive bookings.

• Fuel COVID-19 Consumer Sentiment Study Volume 4: Travelers Are Ready, Especially Millennials - 05/21/2020  |  Article  | 
  0 Votes

  This is the fourth release of Fuel's COVID-19 Consumer Sentiment Study series. The U.S. continues its recovery!

• Fuel Hotel Marketing Podcast: Episode 152 - Examples of Successful Marketing Campaigns During COVID-19 (with Flip.to) - 05/19/2020  |  Podcast  | 
  0 Votes

  Ed St. Onge from Flip.to joins Fuel to discuss effective marketing campaigns that inspire dreaming and aspiration for future stays!

• Reopening Your Hotel After Covid-19 Lockdown: 7 Steps Recovery Strategy - 05/12/2020  |  Article  | 
  0 Votes

  This article covers some high-level items that are applicable to any hotelier and should be addressed during COVID recovery.

• Fuel Hotel Marketing Podcast: Episode 151 - Times Are A-Changing: Top 5 Shifts in Consumer Sentiment - 05/08/2020  |  Podcast  | 
  0 Votes

  Fuel has been conducting a series of studies to follow the change in consumer sentiment around COVID-19 travel. We have completed the second study, which included responses from over 10,000 North American leisure travelers,

• Fuel COVID-19 Consumer Sentiment Study Volume 3: Hope is on the Horizon - 05/01/2020  |  Article  | 
  0 Votes

  This is the third release of Fuel's COVID-19 Consumer Sentiment Study series. As it appears that the U.S. has started a slow recovery!

• 5 Amazing Revenue Management Tips To Think About During A Downturn - 05/01/2020  |  Podcast  | 
  0 Votes

  Special guest Lily Mockerman joins the Fuel Hotel Marketing Podcast to talk about navigating revenue management during times of uncertainty.

• Has the Leisure Hotel Market Turned the COVID-19 Recovery Corner - 04/23/2020  |  Article  | 
  0 Votes

  An analysis of new data and trends with insight on recovery and marketing strategies post-crisis.

• A How-To Guide For Targeting Drive Markets - 04/23/2020  |  Article  | 
  0 Votes

  Post-crisis marketing to drive markets may be your best strategy to get heads in beds, here's Fuel's how-to.

• Hotel Email Marketing Tactics For Post-Crisis Recovery - 04/22/2020  |  Article  | 
  0 Votes

  Now is the time to prepare your email campaigns for post-crisis using these email tactics.

• Fuel COVID-19 Consumer Sentiment Study Volume 2 - 04/22/2020  |  Article  | 
  0 Votes

  See what changes were made to the study when we received more than 10,000 responses.

• 6 Ways To Look For Recovery Signals And Make Smarter Decisions - 04/19/2020  |  Podcast  | 
  0 Votes

  Fuel Hotel Marketing Podcast has ScreenPilot as a guest to give insight on the signals hotels can track to gauge readiness of travel and how to navigate their digital marketing.

• 6 Ways to Use Social Media in Your Hotel's Recovery - 04/17/2020  |  Article  | 
  0 Votes

  How to leverage your social media channels post-coronavirus.

• A Deep Dive into Fuel's COVID-19 Consumer Sentiment Data - 04/14/2020  |  Podcast  | 
  1 Votes

  Fuel Hotel Marketing Podcast dive into the data and offer insights from their consumer sentiment study on traveling after COVID-19.

• Surefire Strategies To Recover Your Hotel's Lost Reservations - 04/10/2020  |  Article  | 
  0 Votes

  How to win back cancelled reservations and insight to marketing while in recovery mode.

• 8 Guest Types Who Will Stay At Your Hotel Right Now And How To Target Them - 04/09/2020  |  Podcast  | 
  1 Votes

  Special Guest Loren Gray joins the Fuel Hotel Marketing Podcast team to talk about the 8 types of guest still in need of hotel accommodations during COVID-19.

• Shocking Finds From COVID-19 Consumer Sentiment Study - 04/08/2020  |  Article  | 
  2 Votes

  An in-depth study on consumer sentiments during COVID-19, conducted by Fuel with over 10,000 responses.

• Confronting Coronavirus: What's Next? #2 - Staying On Brand (Marketing) - 04/08/2020  |  Webinar  | 
  2 Votes

  Industry and agency experts provide insight and tactical knowledge on maintaining a presence during a global pandemic including website and email messaging, social and search tactics, working with agencies, and more.

• Bringing order chaos: How to work smarter to regain control and maintain revenue - 04/07/2020  |  Webinar  | 
  0 Votes

  SiteMinder and eHotelier discuss ways to regain control of your revenue and thrive during crisis.

• In the Time of COVID-19: Top 5 Things You Need to Know Now in Hotel Digital Marketing - 04/06/2020  |  Article  | 
  0 Votes

  5 tips from SEO to Metasearch from NextGuest hoteliers can apply to their marketing strategy immediately.

• Smart Hoteliers Have Updated Their Policies For COVID-19, Here's How You Can Too - 04/06/2020  |  Podcast  | 
  0 Votes

  Fuel Hotel Marketing Podcast hosts cover how hoteliers are adapting and being more transparent than ever with their guests. Get insights on policy changes and how it will build a lasting relationship in the long run.

• Hotel Owners & COVID-19: Marketing in a Down Economy - 04/02/2020  |  Webinar  | 
  1 Votes

  What are your marketing priorities when it comes to marketing during a downturn, find out in this webinar.

• Coronavirus Crisis Recovery Checklist For Hotels - 04/02/2020  |  Article  | 
  0 Votes

  A checklist for hotels and hoteliers to run through post-crisis when in recovery mode.

• Temporary Closure Digital Checklist For Hotels - 04/01/2020  |  Download  | 
  1 Votes

  A downloadable checklist tasks and processes for hoteliers to check of in the case of a temporary closure.

• Hotel Owners & COVID-19: Leading in a Time of Crisis - 04/01/2020  |  Webinar  | 
  1 Votes

  Helping hotels navigate the current global health concerns and leading employees and communities during trying times.

• What the $2 Trillion U.S. Stimulus Package Means for Your Travel Business - 04/01/2020  |  Webinar  | 
  0 Votes

  Join Skift editors and experts as the shed some light on the $2 Trillion U.S. Stimulus package and what that will do for hotels and hoteliers.

• Travel's Path Forward: Business Travel - 03/31/2020  |  Webinar  | 
  0 Votes

  Skift presents a virtual series with experts and leaders from travel management companies, buyers, suppliers, and more.

• Social Media For Hotels In Time Of Crisis - 03/30/2020  |  Download  | 
  1 Votes

  Insight on the do's, don'ts, what to post, and how often answered by the experts at JCMT.

• What COVID-19 Means For Your Hotel Analytics Data - 03/30/2020  |  Article  | 
  0 Votes

  Tactics and insights on managing and setting up your analytics during COVID-19 or any other crisis.

• A Hotelier's View On How To Market During The COVID-19 Crisis - 03/30/2020  |  Podcast  | 
  0 Votes

  Special guest Kelly Simmons (Vacation Myrtle Beach) joins Fuel Hotel Marketing Podcast to discuss the challenges her company has faced, tactics she's using to combat the effects of COVID-10, and more.

• Local Listings Updates Best Practices During COVID-19 - 03/30/2020  |  Podcast  | 
  0 Votes

  What you need to know about updating your local listings including Moz Local, Google My Business, and Yext during a crisis.

• 5 Tourism Promotion Campaigns Hitting The Right Notes in a Crisis - 03/26/2020  |  Article  | 
  0 Votes

  5 locations promoting tourism and doing it the right way amidst a global pandemic.

• The Definitive Guide to COVID-19 Policy Updates & Communication - 03/26/2020  |  Article  | 
  0 Votes

  Hotel policy, cancellations, and communication strategies that should be considered during this global pandemic.

• How To Nail Messaging During A Global Crisis - 03/26/2020  |  Podcast  | 
  0 Votes

  Fueligans take to the mics to discuss the best messaging and promotional strategies during a time of global crisis

• Coming Together in Unprecedented Times - 03/26/2020  |  Webinar  | 
  0 Votes

  Experts and industry leaders discuss government help and response, landscape predictions, and how industry is responding to the coronavirus.

• How to Increase ROI During Economic Uncertainty - 03/26/2020  |  Webinar  | 
  0 Votes

  Join Blueshift team and experts to learn how to increase ROI during economic uncertainty.

• Hotel Marketing & Promoting During A Global Crisis - 03/25/2020  |  Article  | 
  0 Votes

  Fuel's top picks of REAL businesses messaging & promotions in regards to COVID-19, cancellations, policies, and more.

• Adjustments To Consider For Your Hotel Advertising Right Now - 03/25/2020  |  Podcast  | 
  0 Votes

  Fuel Hotel Marketing Podcast reviews the immediate adjustments hoteliers should be making in the face of crisis.

• Hospitality and the Coronavirus: Accommodating the Unpredictable - 03/25/2020  |  Webinar  | 
  0 Votes

  Experts and industry leaders discuss the effects of the coronavirus on the travel industry, offering best practices and advice for hoteliers.

• Catch The Experts - Travel beyond COVID-19 - 03/25/2020  |  Webinar  | 
  0 Votes

  Special guests discuss travel industry lessons, opportunities, and what post-crisis travel will look like.

• Communicating During COVID-19 - 03/25/2020  |  Webinar  | 
  0 Votes

  Communication and connectivities for your employees during a global crisis or pandemic like coronavirus.

• Hotel Owner & COVID-19: Understanding Loss of InCome Insurance Coverage - 03/25/2020  |  Webinar  | 
  0 Votes

  Special guests give clear understanding of hotel insurance coverage and loss-of-income insurance in this webinar.

• Hotel Owners & COVID-19: The Legal ABCs of the Coronavirus - 03/25/2020  |  Webinar  | 
  0 Votes

  Experts discuss the federal laws and other legal regulations for employers in the midst of coronavirus.

• Setting up your hotel's tech stack for crisis and beyond - 03/25/2020  |  Webinar  | 
  0 Votes

  Managing your communication and guest experience while in the midst of a global crisis.

• COVID-19: Preparing Today for Success Tomorrow - 03/25/2020  |  Webinar  | 
  0 Votes

  Insight on marketing, sales, and new strategies for the hospitality industry during the COVID-19 pandemic.

• Special Report: Hotels Reopen and Travel Booking Searches Surge in China as Coronavirus Tapers Off - 03/24/2020  |  Article  | 
  0 Votes

  Hotels re-opening, new travel trends, and travel interest surge in China post-pandemic.

• How is coronavirus impacting hotel booking lead times? - 03/24/2020  |  Article  | 
  0 Votes

  Hospitalitynet covers travel trends and booking lead times affected by the coronavirus.

• The Facts About Coronavirus - 03/24/2020  |  Article  | 
  0 Votes

  American Hotel & Lodging Association keeps hotels updated on latest legislative efforts, recovery, and more.

• Local Listings Best Practices During A Global Crisis - 03/24/2020  |  Article  | 
  0 Votes

  Important information to update within your local listing accounts in the midst of the global health concerns.

• Crisis Management: Mitigating the Effects of the Novel Coronavirus on your Hotel's Revenue - 03/24/2020  |  Webinar  | 
  0 Votes

  Short and long term strategies to mitigate the effects of the global health pandemic on your bottom line.

• Responding To The 2019 Novel Coronavirus: Top-Of-Mind Employee Benefits Questions For Employers - 03/24/2020  |  Webinar  | 
  0 Votes

  Insight for employers when answering employee benefits questions during the coronavirus outbreak.

• Hotel Owners & COVID-19: Implications for Employers - 03/24/2020  |  Webinar  | 
  0 Votes

  What are your obligations as an employer during a global pandemic, find out on this webinar.

• Hotel Owners & COVID-19: CA Employee Concerns an Interactive Session - 03/24/2020  |  Webinar  | 
  0 Votes

  What concerns do your employees have in regards to the current COVID-19 outbreak? Your questions are answered on this webinar.

• How To Adjust Your Advertising Strategy Right Now - 03/23/2020  |  Article  | 
  2 Votes

  The advertising that hotels can implement right now to protect their bottom line.

• In Times of Crisis, Customized Communication Is Key - 03/23/2020  |  Article  | 
  0 Votes

  Insights on communication with business owners and employees during the coronavirus pandemic.

• The ultimate crisis survival guide for hotels - 03/23/2020  |  Article  | 
  0 Votes

  Insights and strategies including paid marketing, email marketing, revenue management and more, from Cendyn for hotels during COVID-19 pandemic.

• Expert Insights on Hospitality Practices During COVID-19 - 03/23/2020  |  Article  | 
  0 Votes

  Insights and best practices regarding hospitality operations, employee management, etc.

• HSMAI PERSPECTIVE: Why Cutting Sales, Marketing, and Revenue Optimization Is Short-Sighted - 03/23/2020  |  Article  | 
  0 Votes

  Expert insight on why hotels should not halt marketing, sales and revenue efforts during this global crisis.

• Hotel Owners & COVID-19: Approaching Your Brand for Royalty Fee Relief - 03/23/2020  |  Webinar  | 
  0 Votes

  Insight for franchising seeking fee reduction, fee deferment, or policy changes from brand.

• Hotel Owners & COVID-19: Discussion of Force Majeure Clauses - 03/23/2020  |  Webinar  | 
  0 Votes

  An expert reviews force majeure clauses in an effort to help hoteliers better understand and gain relief.

• Hotels Surviving and Thriving in the COVID-19 Crisis - 03/22/2020  |  Article  | 
  0 Votes

  How hoteliers can help their properties thrive during the global pandemic.

• 8 Things Hotels Should Be Doing About The Global Crisis - 03/21/2020  |  Podcast  | 
  1 Votes

  Fuel Hotel Marketing Podcast chat with special guest Tim Peter, Industry Guru, on the 8 things hotels should do to adjust to the "new normal" in the wake of the coronavirus outbreak.

• ADARA COVID-19 Resource Center - 03/21/2020  |  Article  | 
  0 Votes

  A travel trends tracker that offers real-time data related to consumer travel behavior during the pandemic.

• Virtual Support and Working From Home - 03/20/2020  |  Article  | 
  0 Votes

  Insight and tips for employers on virtual connectivity with employees

• 8 strategic hotel financing options during COVID-19 - 03/20/2020  |  Article  | 
  0 Votes

  Tips on navigating hotel finances in the wake of the coronavirus

• Weekly Coronavirus Traveler Sentiment Report - 03/20/2020  |  Download  | 
  0 Votes

  Weekly downloadable report covering the analysis the coronavirus is having on travel and the travel industry.

• Hotel Owners & COVID-19: STR Update - A Listening Session - 03/20/2020  |  Webinar  | 
  0 Votes

  STR data expert shares insights on current landscape amidst the current coronavirus outbreak.

• Coronavirus Survey Results: Impact on Hotels - 03/19/2020  |  Webinar  | 
  1 Votes

  Live webinar with revenue management expert, Sherri Kimes, and the results of coronavirus survey.

• COVID-19: Resources for Tripadvisor Partners - 03/19/2020  |  Article  | 
  0 Votes

  Best practices for marketing on TripAdvisor in regards to COVID-19

• How to Mark Your Property as Temporarily Closed on Tripadvisor - 03/19/2020  |  Article  | 
  0 Votes

  Instructions on How to Mark Your Property as Temporarily Closed on Tripadvisor

• Coffee Talk with guests Matt Brown, CTC Events and Lance Fensterman, Reedpop - 03/19/2020  |  Video  | 
  0 Votes

  Video with guest experts in large event planning are managing and navigating business in regards to COVID-19

• A Message From ThinkUP Enterprises CEO - 03/19/2020  |  Video  | 
  0 Votes

  Lily Mockerman, CEO of ThinkUp Enterprises shares tips on dealing with the changes to the industry in regards to COVID-19.

• Hotel Owners & COVID-19: Addressing Financing Challenges - 03/19/2020  |  Webinar  | 
  0 Votes

  Financial advice on handling debt under extreme financial strain.

• Impact of Coronavirus on Global Tourism March 2020 - 03/19/2020  |  Webinar  | 
  0 Votes

  Tourism Economic presents a webinar with special guests answering questions around the global impact of COVID19 on tourism around the world.

• COVID-19 Webinar: U.S. & Canada hotel weekly performance analysis - 03/19/2020  |  Webinar  | 
  0 Votes

  Weekly insights on recently processed week of hotel performance data for the U.S. and Canada

• Hotel Owners & COVID-19: Creative Marketing and Messaging Strategies - 03/19/2020  |  Webinar  | 
  0 Votes

  Digital marketing and data experts give marketing strategies and advice to help combat occupancy and economic downturn.

• A guide to hosting virtual events on YouTube - 03/18/2020  |  Download  | 
  1 Votes

  Think With Google offers a downloadable guide to help businesses market their events via live stream.

• Coronavirus Briefing For the Hospitality Industry - 03/18/2020  |  Article  | 
  0 Votes

  An up-to-date briefing of all the impacts of Coronavirus on the hospitality industry globally.

• Screen Pilot's Content Marketing Recommendations, Best Practices Surrounding COVID-19 - 03/18/2020  |  Article  | 
  0 Votes

  The do's and don'ts of content marketing in regards to the coronavirus pandemic.

• Screen Pilot Social Media Team's COVID-19 Recommendations & Best Practices - 03/18/2020  |  Article  | 
  0 Votes

  Social media best practices and recommendations according to a hotel marketing agency.

• Top Hotel CEO Meet With President Trump, Vice Presidents Pence on Urgent Assistance to Keep Hotels From Shuttering; Protect Millions of Employees From Losing Jobs - 03/18/2020  |  Article  | 
  0 Votes

  Article that covers recent meetings with US President and Vice President and what legislative plans are being put in place to protect the hospitality industry.

• Moving Events to Virtual - 03/18/2020  |  Webinar  | 
  0 Votes

  2-hour webinar covering crisis management for the event industry: cancellations, pivoting to virtual events, and more.

• 10 Ideas to Improve Booking Performance During the Crisis - 03/17/2020  |  Article  | 
  6 Votes

  10 ideas/tips to stay ahead of the downturn and prepare for recovery.

• COVID-19: Putting People First - 03/17/2020  |  Article  | 
  1 Votes

  The challenges tourism is facing and the recovery efforts that need to take place.

• How Your Hotel Can Navigate Troubled Times - 03/17/2020  |  Download  | 
  1 Votes

  The Guest Book and Fuel bring you a guide on navigating economic downturn be it from the current global epidemic or other economic shifts.

• How Your Hotel Can Navigate Troubled Times - 03/17/2020  |  Infographics  | 
  1 Votes

  Graphic of tactics hotels and hoteliers can implement in their strategy to combat the negative impacts of COVID-19 or any crisis.

• LIVE BLOG: Coronavirus Impact On The Travel Industry - 03/17/2020  |  Article  | 
  0 Votes

  Real time blog regarding the impacts, news, and more around the coronavirus.

• Crisis Communications for Hospitality Marketing Professionals - 03/17/2020  |  PDF  | 
  0 Votes

  A downloadable report on communicating during a crisis for the hospitality industry.

• Applying Lessons Learned from 9/11 To The COVID-19 Crisis - 03/17/2020  |  Podcast  | 
  0 Votes

  Fuel Hotel Marketing Podcasts takes a deep dive into the lessons special guest, Loren Gray learned during his time running 5 properties when 9/11 happened.

• How To Mitigate The Effects On Your VR Business - 03/17/2020  |  Webinar  | 
  0 Votes

  Lexicon travel and guest experts discuss their industry experience from the aftermath of 9/11 and how to mitigate the effects and create demand for vacation rentals.

• The Impact of COVID-19 on America's Hotel Owners: Holding the Line & Protecting your Revenue - 03/17/2020  |  Webinar  | 
  0 Votes

  Fundamental & practical sales tactics for hotels to help mitigate loss.

• Master List Of Change & Cancellation Policies - 03/16/2020  |  Article  | 
  0 Votes

  Running list of hotels' change and cancellation policies.

• WHO: Coronavirus disease (COVID-19) outbreak - 03/16/2020  |  Article  | 
  0 Votes

  World Health Organizations response and recommendations in regards to COVID-19.

• From London To New York, How Empty Hotels May Turn Into Coronavirus Hospitals - 03/16/2020  |  Article  | 
  0 Votes

  Discusses the possibilities and considerations hotels may make in regards to overcrowding and limited bed space in hospitals.

• COVID-19 Business Response: Are you finding the hidden growth opportunity? - 03/16/2020  |  Article  | 
  0 Votes

  Ways to drive growth during a time of crisis.

• Coronavirus Wrath On Our Industry - 03/15/2020  |  Article  | 
  0 Votes

  The effects of the coronavirus on hoteliers and the hospitality industry as a whole.

• CDC: Coronavirus (COVID-19) - 03/15/2020  |  Article  | 
  0 Votes

  Centers for Disease Control and Prevention website regarding coronavirus prevention and what you need to know.

• How Corona Affects Travel, The Traveler Mindset And The Post-Crisis Travel Landscape - 03/14/2020  |  Article  | 
  0 Votes

  Insights on the effects of the coronavirus as it pertains to the traveler.

• Emergency Preparedness and Response: Coronavirus (COVID-19) - 03/14/2020  |  Article  | 
  0 Votes

  U.S. Travel Association's recommendations and guidance as it pertains to the coronavirus outbreak.

• The Growth Works Emergency Toolkit - 03/13/2020  |  Download  | 
  3 Votes

  Ebook by The Growth Works to help hoteliers navigate downturn, unlock new revenues, and prepare for recovery.

• Marketing In The Age of Coronavirus - 03/13/2020  |  Article  | 
  1 Votes

  Marketing advice and insights during the time of crisis.

• What hotels can learn from Hong Kong's response to COVID-19 - 03/13/2020  |  Article  | 
  0 Votes

  Trends and tactics to help hoteliers navigate through crisis.

• Coronavirus: 'Sight of nature nearly brought tears to my eyes' – after lockdown, people in Chinese cities are getting out, and booking trips again. - 03/13/2020  |  Article  | 
  0 Votes

  Surge in summer bookings and domestic travel in China.

• How IHG Is Offering The Most Generous Cancellation Policy of all Major Chains - 03/13/2020  |  Article  | 
  0 Votes

  InterContinental Hotel Groups sets the tone for cancellation policies for all major chains

• COVID-19 #Coronavirus Data pack - 03/13/2020  |  Infographics  | 
  0 Votes

  Real data and information in the form of graphs and graphics as it pertains to coronavirus outbreak.

• Discussion w/ AHOAA President/CEO & HSMAI President/CEO - 03/13/2020  |  Podcast  | 
  0 Votes

  Special guests AHOAA President/CEO and HSMAI President/CEO discuss the latest global health concerns and how it's affecting the hospitality industry.

• What Effect Will the Coronavirus Have on the Hospitality Industry? - 03/12/2020  |  Article  | 
  9 Votes

  Predictions and insights on the effect of the hospitality industry based on past crisis and current global conditions.

• The First Rule of Coronavirus: Don't Panic - 03/12/2020  |  Article  | 
  1 Votes

  Expert advice on revenue management and optimizations.

• A Revenue Leader’s Response & Best Practice in a Crisis - 03/12/2020  |  Article  | 
  0 Votes

  Former Director of Revenue for Marina Bay Sands gives insight and tips during turbulent times.

• Travel Leaders Echo Experts: Make Fact-Based Decisions About Traveling - 03/12/2020  |  Article  | 
  0 Votes

  Leading travel organizations release statement in response to the coronavirus.

• COVID-19: Industry Leaders Speak Out on the Future of the Meeting Business - 03/12/2020  |  Article  | 
  0 Votes

  How leading hotel associations are responding to current global health concerns.

• Force Majeure and Other Coronavirus Legal Questions - 03/12/2020  |  Article  | 
  0 Votes

  Legal insights and questions answered in the midst of the coronavirus.

• Phocuswire Article - Digital Marketing Strategies - 03/12/2020  |  Article  | 
  0 Votes

  Reassessing your digital marketing strategy and things to consider during a time of crisis.

• The Coronavirus Effect: Latest Trends and How To Respond - 03/12/2020  |  Article  | 
  0 Votes

  A look into adjusting ad spend during a time of crisis.

• Crisis Communication & Marketing Series - 03/12/2020  |  Video, Webinar  | 
  0 Votes

  Webinar with expert guests and their perspectives and tips regarding communicating with clients, partners, and stakeholders during a time of crisis.

• WHO: Travel Advice - 03/11/2020  |  Article  | 
  0 Votes

  World Health Organizations travel advice articles.

• Skift: Coronavirus and the Travel Industry - 03/11/2020  |  Compilation  | 
  0 Votes

  Up-to-date, real time news on the coronavirus and its impact on the travel industry

• Nearly a Third of U.S. Travelers Defer Plans as Uncertainty Grows: Skift Research Survey - 03/10/2020  |  Article  | 
  0 Votes

  Data and insight on the response and behavior of travelers in the midst of the coronavirus.

• Crisis Management: Preparing Your Hotel for Coronavirus (COVID-19) - 03/10/2020  |  Article  | 
  0 Votes

  Tips on prevention, communication, revenue management, and digital marketing strategies during a time of crisis.

• New GBTA Research Shows Coronavirus Continues To Impact The Business Travel Industry - 03/10/2020  |  Article  | 
  0 Votes

  Poll insights and data on the effects coronavirus is having on the business travel industry.

• Tourism Economics Analyzes Potential Impacts of COVID-19 on Travel - 03/10/2020  |  Article  | 
  0 Votes

  An analysis of the potential effects of the coronavirus on the travel industry.

• Pricing Psychology in Challenging Times - 03/10/2020  |  Video, Webinar  | 
  0 Votes

  Industry experts discuss revenue strategy and what to do during this webinar.

• Coronavirus survival tips for hotels - 03/09/2020  |  Article  | 
  3 Votes

  Tips and advice on hotel response during the coronavirus outbreak.

• Top 10 Things For Salespeople To Do During This Coronavirus - 03/09/2020  |  Article  | 
  0 Votes

  10 ideas for salespeople to stay proactive and ahead of the curve in a time of crisis.

• Train Your Front Desk & Reservations Team To Respond To Guest Comments & Questions - 03/08/2020  |  Article  | 
  0 Votes

  Mock response and answers between the front desk and guests in the midst of the coronavirus.

• CDC: Cleaning & Disinfection Guide - 03/06/2020  |  Article  | 
  5 Votes

  Cleaning and disinfecting recommendations from the CDC.

• COVID-19: UNWTO Calls On Tourism To Be Part Of Recovery Plans - 03/06/2020  |  Article  | 
  0 Votes

  UNWTO calls for tourism to be a part of economic recovery and will most likely play a key role in those efforts.

• When External Events Impact Revenue Management - 03/06/2020  |  Article  | 
  0 Votes

  Impacts of external events cancellations, how it affects a hotels, and strategy to put in place.

• HSMAI Europe Channel present: Leadership in Changing Times - 03/06/2020  |  Video  | 
  0 Votes

  Video from industry experts on how to lead during crisis.

• How Can Hotels Navigate the Coronavirus? - 03/05/2020  |  Article  | 
  0 Votes

  The current impact and recommendations for hotels in regards to the coronavirus outbreak.

• How to Communicate with Your Guests About Coronavirus - 03/05/2020  |  Article  | 
  0 Votes

  Guest communications during the coronavirus.

• Crisis Communication & Marketing Series: Takeaways - 03/05/2020  |  Article  | 
  0 Votes

  Takeaways from Crisis Communication & Marketing webinar regarding communicating with clients, partners, and stakeholders during a time of crisis.

• Learning From Past Crisis - 03/05/2020  |  Article  | 
  0 Votes

  Past global crisis (tsunami that hit Japan and Zika virus epidemic) and what co-owner of Titan Group of New York, D.C. Becker learned about crisis management.

• Hotel executives on the business impact of coronavirus - 03/05/2020  |  Article  | 
  0 Votes

  Reactions and effects of the coronavirus on Q4 and full-year earnings in the hotel industry.

• 6 Ways to Manage Reputation During Coronavirus & Other Crises - 03/05/2020  |  Article  | 
  0 Votes

  Prevention tips and how to manage your reputation during an epidemic.

• Freeman: Coronavirus and its impact on the event industry - 03/05/2020  |  Webinar  | 
  0 Votes

  Live webinar hosted by Freeman with expert guests discussing the impact of the coronavirus on the event industry.

• Crisis planning for hotels: Best practices in communication, revenue management, and marketing - 03/04/2020  |  Article  | 
  0 Votes

  Insights, tips and strategy for hotels in regards to planning for and responding to a crisis.

• Insurance limited for epidemics such as coronavirus - 03/04/2020  |  Article  | 
  0 Votes

  The impact of coronavirus and insurance issues hoteliers face.

• Staycations Could Be A Winner In Midst Of Coronavirus, Says GlobalData - 03/04/2020  |  Article  | 
  0 Votes

  Tourism and travel predictions during coronavirus epidemic.

• WHO: Clean Care is Safer Care - 03/03/2020  |  Infographics  | 
  0 Votes

  World Health Organizations handwashing infographic.

• Coronavirus Cancellation and Attrition Liability Must-Knows - 03/03/2020  |  Podcast  | 
  0 Votes

  Meetings Today Podcast with guest attorneys discussing legal liability and best practices in the face of crises.

• COVID-19 and the global hotel industry: A roadmap to recovery, part 1 - 03/02/2020  |  Article  | 
  0 Votes

  The impact of coronavirus on the hotel industry and tips to preparing and recovering.

• Point of View on COVID-19 –The Coronavirus in the context of Crisis Preparedness, Actionable steps for your business - 03/02/2020  |  PDF  | 
  0 Votes

  A downloadable PDF on preparing for crisis in business.

• Does your property have a coronavirus strategy? - 02/29/2020  |  Article  | 
  0 Votes

  Tips for creating an operations strategy in the face of coronavirus.

• Revenue Managing through Coronavirus - 02/27/2020  |  Article  | 
  0 Votes

  5 tips on revenue management during coronavirus outbreak or other crisis.

• Reputation Management - 02/25/2020  |  Article  | 
  0 Votes

  Managing your reputation during the coronavirus or other crisis.

• Hotels in crisis can still win: How to adjust strategies without jeopardizing your future - 02/24/2020  |  Article  | 
  0 Votes

  Tips on adjusting hotel marketing strategies and surviving a global crisis.

• How Can Hotels Survive the Coronavirus? - 02/23/2020  |  video  | 
  1 Votes

  Study results and tips on surviving an economic downturn.

• The Travel Industry’s Role During the COVID-19 Crisis - 02/21/2020  |  Article  | 
  0 Votes

  Insight on the role the travel industry must play during a global epidemic like coronavirus.

• Coronavirus Risk Management Tips for Meetings and Events - 02/10/2020  |  Article  | 
  0 Votes

  Insight and tips for event industry in the midst of the coronavirus.

• Implications of coronavirus for hotel owners, operators - 02/10/2020  |  Article  | 
  0 Votes

  Tips and advice for hotel owners and operators and what must be done in order to survive a crisis.

• Johns Hopkins Coronavirus Prevention Infographic - 02/04/2020  |  Infographics  | 
  0 Votes

  Infographic download on preventing and protecting yourself from coronavirus.

• Pricing Psychology in Challenging Times - 01/30/2020  |  Article  | 
  3 Votes

  Adjusting your revenue strategy during the coronavirus or any crisis

• The 6 P's Of Hotel Disaster Planning - 08/23/2019  |  Article  | 
  4 Votes

  Covers the 6 P's and creating and organizing a marketing/communication strategy during any disaster

• What Hotel Marketers Should Do During A Disaster - 08/05/2019  |  Podcast  | 
  4 Votes

  Fuel Hotel Marketing Podcast that reviews the 6 P's of preparedness when it comes to marketing and communications during a disaster

• COVID Recovery: 5 Proven Strategies To Recover Your Hotel's Lost Bookings - 01/01/1970  |   | 
  0 Votes

  Based on the consumer sentiment study, the Fuel Hotel Marketing Podcast gives insight on getting back lost bookings during COVID.