October 12, 2017
Our job as hotel marketing experts is to help spend their marketing dollars as effectively as possible. However, sometimes even the most effective marketing can fail and not because of the marketing itself, but something deeper down the conversion funnel. Something that oft times seems not marketing related at all even though it plays the most critical part of the entire mix.
Today we ask the question, “Is your PMS and booking engine the cause of your hotel marketing woes?”
Learn the top 5 reasons why guests are unsubscribing from your hotel emails and what you can do to improve list health, engagement, & retention.
February 21, 2017
Shocking as it sounds, the latest research by Fuel Travel and Flip.to shows that on average leisure travelers are only visiting 4.4 unique sites before booking. This is a massive decline from the past where research suggested upwards of 38 sites…
January 27, 2017
The world of hotel marketing is vast and complex. Platforms such as Facebook can drive tons of traffic, but not always revenue. Other systems, such as Google’s AdWords is typically focused on driving revenue. The trouble marketers can get into is when they think about all channels with a similar mindset. This can spell disaster.
March 4, 2016
OTA bookings can be a part of life for a hotelier, however it should only be a small part of life. If you are facing a high percentage of OTA bookings, these five tips will help you reduce your reliance on third parties, grow your RevPAR, and put control of your resort back in your hands.
December 3, 2015
If you’re still sending the same old hotel and travel emails to your guests you’re falling behind. In fact, not only is email likely your #1 conversion tool, it is also where you can grow your revenue the most. In one test in particular, for MyrtleBeachGolf.com, we tested if animation can drive improved email performance. What we found was both expected and exciting.
October 22, 2015
Congratulations, you are likely one of the many forward thinking hoteliers who have come to realize the importance of giving your customers the resort tools a mobile app offers. Now the question becomes how do you best integrate the customer’s app experience into your existing marketing efforts and on-site operations.
June 19, 2015
This week’s Friday Fuel talks hotel tech updates at Starwood hotels, tricks that OTAs use to improve conversion rates, & Fueligans at the HiTEC conference.
Just like your other physical assets, your property photos become outdated and need to be replaced. And, unlike that alarm clock, great photography can lead directly to a great RevPAR. Learn why hotel photography is so important and how it can make or break a website experience.
December 2, 2014
Cyber Monday has past and if you’ve still got shopping to do, it’s time to get crackin’. It seems that some of the toughest people to buy for are those who are the most tech-savvy and know a great gift from a, “really you bought me this piece of junk?” gift. Do not worry though, here are five great gift ideas that are guaranteed to put a smile on that nerd’s face.