Hotel Guest Messaging Solution
Increase engagement, loyalty, and drive more revenue with relevant, timely marketing campaigns tailored to your guests.
INCREASE ENGAGEMENT, LOYALTY & REVENUE
An Intelligent, Cross-Channel Marketing Solution
Fuel GMS’ easy-to-use design editor will assist you in creating engaging messages with eye-catching, drag and drop templates. Create messages that reach guests during every touchpoint of the guest life cycle. From pre-arrival to post-stay, via SMS or email.
In-Depth Reporting to Measure Success
Track campaign performance in real-time with our guest messaging solution’s reporting suite. Build custom reports and measure open rate, clicks, and more. Make confident hotel marketing decisions using data driven insights.
See Fuel GMS in action
Discover the benefits of adding a GMS to your property’s day-to-day operations and overall marketing strategy today.
EMAIL + SMS MARKETING FOR HOTELS
Connect with Your Guests
Take a multi-channel approach. Connect with your guests over email or via text. In addition to email marketing, Fuel GMS can create SMS campaigns to reach guests on the go.
FUEL GMS FEATURES
Flexible Segmentation and Targeting
Send your own automated, targeted campaigns to guests based on their unique potential value determined in real-time through a holistic view of stay history, spending habits, profile, and more.
Custom Messaging Throughout the Guest Journey
Build and deliver personalized, relevant messages to your guests. Send confirmation emails, welcome SMS texts, pre arrival instructions, post-stay satisfaction surveys, and much more. Improve the guest journey with proactive communication.
Easy Drag-and-Drop Templates
No technical expertise required. Create professional email templates for marketing campaigns or one-off messages in a simple user interface.
Intelligent Profiling
Combine guest attributes from across your systems, including message engagement, website behavior, and PMS information, into a single customer view of each guest, allowing for true 1:1 marketing.
Predictive Send Time Optimization
Guests will receive messages at the precise times they are most likely to engage, based on their past history with your brand.