AI-Powered Hotel CRM Software
AI-Powered CRM for HotelsA Cross-Channel Marketing Platform
Increase guest engagement with relevant, timely marketing campaigns tailored to each guest. Our all-new AI-Powered Hotel CRM software tracks every guest behavior in real-time, creates real-time segments with personalized recommendations, and enables customer-centric marketing across all your channels.
Combine all guest attributes from across your systems, including message engagement, website behavior, and PMS profile information, into a single customer view of each guest, allowing for true 1:1 marketing.
Target drip campaigns to guests based on their unique potential value, sentiment, and propensity, determined in real-time through a holistic view of guest research and booking behavior patterns.
Engage the right guests for each campaign with automated segmentation recommendations, powered by Blueshift’s machine learning algorithms and Fuel’s data scientists.
Predictive Engage Time Optimization
Guests will receive messages at the precise times they are most likely to interact with your brand based on modeling historic cross channel engagement.
Deliver campaigns on each guest’s preferred channel, such as email, push, and SMS. Plus, engage your guests with targeted advertising campaigns on Google and Facebook.