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E-mail

How to automate repeat guest welcome letters via email marketing

May 18, 2022 by Fuel

There are several different categories of hotel welcome emails that we recommend you send to guests before they arrive at your hotel. We also recommend that you write a repeat guest welcome letter – that is, a variation of your welcome emails that are tailored to loyal guests who are staying at your hotel for […]

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Categories: E-mail

It’s time to invest in hotel contactless check-in solutions

April 5, 2022 by Fuel

The day-to-day experience of traveling has rapidly changed over the last two years. The travel industry has to catch up if hotels want to stay ahead. Health and safety are a high priority for guests across all markets.   Contactless solutions are one of the tools available to hotels to stay a step ahead. And […]

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Categories: E-mail

Hotel Email Testing

15 Triggered Messages Your Hotel Should Be Sending To Your Guests

March 29, 2022 by Fuel

Great communication between hotel and guest is the key to developing a strong and long-lasting relationship. If you approach your messaging strategy by providing value to your guests, then you’re going to avoid some of the mistakes that a lot of properties make. You’ll reduce the need for spray-and-pray messaging, you’ll reduce your reliance on [...]
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Categories: E-mail

How to write impactful hotel welcome emails

March 16, 2022 by Fuel

Email is a valuable communication tool that will improve guest experiences (and possibly increase revenue). Your hotel welcome email is one of the most important messages you can send. It will set the tone of their stay, and is a unique opportunity to provide information in an increasingly contactless world. Pre-stay confirmation email There are […]

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Categories: E-mail

Understanding email marketing segmentation for hotels

February 23, 2022 by Fuel

You put a lot of work into creating engaging and relevant email promotions for your guests. But the big question is: who are you sending that message out to? Not every message is the right fit for every guest. Segmentation is a central component of your marketing efforts, whether you’re communicating via email or text. […]

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Categories: E-mail, Uncategorized

Mastering the Art of Email Marketing

February 7, 2022 by Fuel

It’s a no brainer that brands are always attempting to boost awareness and sales via email marketing. Often they end up overloading consumer’s inboxes with irrelevant messages. Learn how to stand out with our tips.

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Categories: E-mail Tags: email marketing

How to Succeed with Hotel SMS/Text Marketing: Launch, Manage & Perfect Your Campaigns

January 25, 2022 by Fuel

For most people, a text message is a very personal form of communication. This personal nature means that if you get a text, you will absolutely read it and engage with it. This means that smart SMS marketing for hotels can lead to amazing opportunities to communicate with your guests. But along with that opportunity [...]
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Categories: E-mail

Man using chat message app on smartphone

4 Ways Guest Messaging Software Improves Hotel Performance

November 22, 2021 by Fuel

As technology advances, so do the ways hotels are able to communicate with guests effectively. This has led to guest messaging becoming an effective channel for hotels to build guest relationships and improve overall operations. Combined with supporting hotel software systems, guest messaging software can boost customer satisfaction, staff efficiency, and ultimately your bottom line. [...]
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Categories: E-mail, Software

Email Marketing Word Cloud

Hotel Emails Examples: 10 Automated Emails Your Hotel Should Be Sending

September 28, 2021 by Fuel

Hoteliers, the spray and pray approach to email is dead. Start utilizing consumer data to your advantage with triggered, rule-based and segmented email sends. Click below to learn more about the automated emails your hotel should be sending.

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Categories: E-mail

Wake Up! Your Post-Booking Conversion Rate Is Costing Your Hotel Money

October 22, 2020 by Fuel

Every hotelier knows about the conversion funnel: potential guests enter your site, shop for a room, and make a booking. 
If you think that’s all there is to it you are losing guests and revenue every single day.  I’m going to show you how to optimize your post-booking conversion funnel for fewer cancellations and improved ancillary revenue.

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Categories: Design & Content, E-mail, Website

Your CRM System Will Determine How (and if) Your Hotel Recovers From COVID-19

May 29, 2020 by Fuel

The United States is quickly reopening from the COVID-19 lockdowns and the pent-up demand by travelers is almost palpable.  In the Myrtle Beach area alone, we are seeing nearly 100% increases in daily revenue, as shown in this graph. However, this is not a long-term trend, this is a short correction of bookings due to [...]
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Categories: E-mail, Software

E-mail connection background

Hotel Email Marketing Tactics For Post-Crisis Recovery

April 22, 2020 by Fuel

With a recovery period fast approaching, now is the time for hotels to prepare their post-crisis email marketing tactics. Email is a highly effective, budget-friendly marketing tactic that all hotels should be taking advantage of, especially during a time of crisis and recovery. Let your data drive your post-crisis email marketing efforts. Hopefully, you’ve done [...]
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Categories: Brand Reputation, E-mail, Software

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