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Author: Fuel

10 Hotel Direct Booking Strategies that Work

September 14, 2023 by Fuel

There’s no instant way to improve your direct bookings, but these hotel direct. booking strategies combined with our hotel software systems can enhance the guest experience from pre-booking and beyond. Employing our industry-leading technology can provide customer-first, focused tactics to give your hotel the edge over OTAs and third-party sites. Read on to learn four […]

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Categories: Software, User Experience

Notification concept, useful image for newsletter and email marketing topics.

Hotel Email Marketing Examples: 10 Automated Emails Your Hotel Should Be Sending

July 24, 2023 by Fuel

Hoteliers, the spray and pray approach to email is dead. Start utilizing consumer data to your advantage with triggered, rule-based and segmented email sends. Click below to learn more about the automated emails your hotel should be sending.

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Categories: E-mail

people lined up at a hotel front desk

7 Ways to Improve the Hotel Check-In Process

June 27, 2023 by Fuel

The hotel check-in process has long been an important, albeit tedious step in a hotel guest’s to-do list. But it’s becoming much easier to improve the hotel check-in process thanks to an advancement in user-friendly hotel software systems. Which is good, because improving guest satisfaction is becoming increasingly important for hotels to accomplish. In fact, […]

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Categories: Software, User Experience

Writing a cross on checkbox.

Booking Engine for Independent Hotels: 5 Things to AVOID

April 28, 2023 by Fuel

You may have an idea of what you want in a booking engine for your independent hotel. But do you know what should be 100% avoided when looking for a new booking engine? The quality of the technology you implement on your hotel website should not be ignored. Otherwise, you risk encountering many the pitfalls […]

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Categories: Software

8 Reasons Why Mobile Keys are Taking Over in Hotels

March 28, 2023 by Fuel

The hospitality industry has witnessed a significant shift towards digitalization, leading hotels to adopt digital keys as a way of improving internal operations, reducing costs, increasing direct sales, and enhancing hotel guest satisfaction. But if you’re still not convinced about the benefits of a hotel digital key and lock solution, you’ve come to the right […]

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Categories: Software

6 Hotel Guest Communication Tips to Master

March 14, 2023 by Fuel

Technology helps you keep in touch with guests before, during, and after their stay. When most hotels think of hotel guest communication tips, your first thought is front desk staff training. But there’s more to it than that. Guest communication starts long before the front desk. Your internet presence and specialized software are key to […]

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Categories: E-mail

Win with Hotel SMS/Text Marketing: 2x Your Response Rate

March 14, 2023 by Fuel

For most people, a text message is a very personal form of communication. This personal nature means that if you get a text, you will absolutely read it and engage with it. This means that smart SMS marketing for hotels can lead to amazing opportunities to communicate with your guests. But along with that opportunity [...]
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Categories: E-mail

How to Win with Email Marketing Software for Hotels in 2023

January 24, 2023 by Fuel

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests. In 2023, hotels need to use email marketing to stay competitive and relevant. It may seem […]

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Categories: E-mail

Hotel Email Marketing Best Practices for Better Strategies

January 23, 2023 by Fuel

It’s a no brainer that brands are always attempting to boost awareness and sales via email marketing. Often they end up overloading consumer’s inboxes with irrelevant messages. Learn how to stand out with our tips.

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Categories: E-mail Tags: email marketing

Woman texting on her smartphone.

Do’s and Don’ts of Hotel Guest Mobile Messaging

September 27, 2022 by Fuel

Whether you consider yourself a hotel guest mobile messaging expert or are in the process of learning about this unique marketing channel, there are plenty of tricks of the trade that you can implement into your text messaging campaigns that will keep guests engaged and satisfaction high. In this article, we’ll look at some of […]

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Categories: Software, User Experience

Hotel Unsubscribe Rate

3 Reasons Why People Are Unsubscribing From Your Hotels Emails & How To Fix It

September 15, 2022 by Fuel

Learn the top 5 reasons why guests are unsubscribing from your hotel emails and what you can do to improve list health, engagement, & retention.

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Categories: E-mail, Latest News

Hotel Email Testing

15 Triggered Messages Your Hotel Should Be Sending To Your Guests

August 25, 2022 by Fuel

Great hotel guest communication between hotel and guest is the key to developing a strong and long-lasting relationship. If you approach your messaging strategy by providing value to your guests, then you’re going to avoid some of the mistakes that a lot of properties make. You’ll reduce the need for spray-and-pray messaging, you’ll reduce your [...]
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Categories: E-mail

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