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Latest News

guest in hotel room after check in

Vacation Rentals Peaked in 2020, Should Hotels Be Worried?

January 8, 2021 by Jeremy Razook

The vacation rental space peaked in 2020 in the United States. According to Google Trends, “vacation rentals” saw its most popularity this year than it had seen over the last several years. Changing travel/safety protocols due to the COVID-19 pandemic has affected traveler sentiment, as travelers show a desire for a travel experience that minimizes [...]
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Categories: Latest News, Travel Trends

Fuel COVID-19 Consumer Sentiment Study Volume 11: Will a Vaccine Bring Back Leisure Travel?

December 31, 2020 by Melissa Kavanagh

This is the 11th edition of Fuel's COVID-19 Consumer Sentiment Study. As the virus continues to impact the state of travel and the hospitality industry, we want to continue to provide insights on the sentiment of consumers. This version of the survey was timed so that we could ask about both Thanksgiving travel behavior that [...]
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Categories: Latest News, Travel Trends

Fuel COVID-19 Consumer Sentiment Study Volume 10: Have We Reached The New Normal?

September 30, 2020 by Melissa Kavanagh

This is the 10th edition of Fuel's COVID-19 Consumer Sentiment Study. As the virus continues to impact the state of travel and the hospitality industry, we want to continue to provide insights on the sentiment of consumers. We hope that you find the information useful. The survey was sent out on September 17, 2020, and [...]
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Categories: Latest News, Travel Trends

The Hunter Hotelier: Driving Their Own Demand & Succeeding In Today’s Market

September 18, 2020 by Pete DiMaio

COVID-19 and the resulting downturn in travel is causing a fundamental shift in how hoteliers will fill rooms.  In the past hotel marketers have had a relatively easy job due to the huge demand for travel resulting in strategies revolving around "harvesting intent."  Now, when there's more rooms than travelers, hoteliers have to take a [...]
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Categories: Latest News, User Experience, Website

Pie chart composed of people.

Fuel COVID-19 Consumer Sentiment Study Volume 9: More People Are Traveling Than You Think

September 10, 2020 by Melissa Kavanagh

This is the ninth edition of Fuel's COVID-19 Consumer Sentiment Study. As the virus continues to impact the state of travel and the hospitality industry, we want to continue to provide insights on the sentiment of consumers. We hope that you find the information useful. The survey was sent out on August 27, 2020, and [...]
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Categories: Latest News, Travel Trends

What Is Preventing People From Staying At Hotels Right Now

The #1 Reason Preventing People from Staying at Your Hotel Right Now

August 14, 2020 by Jeremy Razook

Rising virus cases and concern of others not taking the virus seriously have likely weighed heavily on would-be travelers. So it’s no surprise in our latest consumer sentiment survey that the biggest reason people are cautious about staying at a hotel right now is: fear of guest interaction. This has been the top choice since […]

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Categories: Latest News, Travel Trends, Website

Hotel receptionist on phone behind desk

The Top 3 Things People want to Hear from Hotels Right Now

August 10, 2020 by Jeremy Razook

Before you send that exclusive offer for the umpteenth time to your entire email database, you’re going to want to read this. Thanks to our latest consumer sentiment survey results we’ve identified the top things people want to hear from hotels right now. Staying in touch with guests on the topics they care about now […]

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Categories: Latest News, Travel Trends, Website

Fuel COVID-19 Consumer Sentiment Study Volume 8: Safety Still Top Concern

August 7, 2020 by Melissa Kavanagh

This is the eighth edition of Fuel's COVID-19 Consumer Sentiment Study. As the virus continues to impact the state of travel and the hospitality industry, we want to continue to provide insights on the sentiment of consumers. We hope that you find the information useful. The survey was sent out on July 30, 2020, and [...]
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Categories: Latest News, Travel Trends

Fuel COVID-19 Consumer Sentiment Study Volume 7: The Tides Have Turned Again

July 16, 2020 by Melissa Kavanagh

This is the seventh edition of Fuel's COVID-19 Consumer Sentiment Study. As the virus continues to impact the state of travel and the hospitality industry, we want to continue to provide insights on the sentiment of consumers. We hope that you find the information useful. The survey was sent out on July 9, 2020, and [...]
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Categories: Latest News, Travel Trends

Fuel Press Release

Appalachian Mountain Club Selects Fuel Booking Engine For Optimized Online Reservation Process

July 14, 2020 by Stuart Butler

Myrtle Beach, SC, July 14, 2020 – Fuel, a provider of guest-facing software for the global hospitality industry, has been selected by Appalachian Mountain Club (AMC) to manage its online inventory for the club’s 22 lodging locations with the Fuel Booking Engine. In order to securely process direct online reservations through AMC’s website, Fuel will build a multi-location […]

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Categories: Latest News

Fuel COVID-19 Consumer Sentiment Study Volume 6: Fear is Declining

June 25, 2020 by Melissa Kavanagh

This is the sixth edition of Fuel's COVID-19 Consumer Sentiment Study. As the U.S. has continued its slow recovery, we want to continue to provide trends on how consumers feel about traveling. We hope that you find the information useful. The survey was sent out on June 18, 2020, and received more than 6,500 responses. [...]
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Categories: Latest News, Travel Trends

Fuel Press Release

StayNTouch, Fuel, and ReviewPro Partner to Release Comprehensive COVID-19 Hotelier Sentiment Study

June 11, 2020 by Stuart Butler

StayNTouch, Fuel, and ReviewPro have partnered to release the COVID-19 Hotelier Sentiment Study. The study surveyed almost 500 hoteliers to discover how COVID-19 has impacted their business, the actions they’ve taken to mitigate the financial impact, and their sentiments about future travel and the road to recovery. The study segmented respondents based on geography, independent […]

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Categories: Latest News

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